Security and privacy



Ordering from Crocus

Because it can be a bit nerve-wracking buying stuff with credit and debit cards over the internet, we've developed what we call the crocus.co.uk security commitment. That means that whenever you buy anything from us using your card, you don't have to worry about anyone getting their sticky hands on your details. It's all a bit technical, but we have secure server software that encrypts all your personal information so that it cannot be read – not even by very clever hackers – as it travels over the internet. Simple as that.

Privacy Policy

At Crocus we have a bit of an obsession (a healthy one) about your privacy.

Obviously, if you place an order with us, we're going to need to know something about you: your name, address, credit card number and expiry date. We couldn't do without it. We'll also ask you for a telephone number so you can sort out when you want us to deliver. You will also be asked if you want to receive our 'plant aftercare by email' service along with advance notice of special offers etc. If you don't want to get any care info, then all you have to do is tick the 'unsubscribe' box.

We will never give out your email address to any third party as we think unsolicited emails are the worst kind of intrusion. Conversely, we do have a relationship with some of the best companies in other sectors (like cooking, clothing etc) and we will give you the option to receive catalogues from them. If you are unsure about anything or you would like to know more, please write to customerservices@crocus.co.uk.